Frequently asked questions…

• Do I have to book to come to The Dial? – No, we offer walk-ins everyday we are open but we recommend booking as it is nice to know that you’re coming.
• Can I come in for a drink? – Yes! Anytime we are open it is ok to come in for drinks but everything is table service, so please wait as you come in and we will find you a seat. 
• Can I book for drinks? – Yes, please call us or it is always quicker to get booked in online through our website.
• Do you sell Gift vouchers? – We sure do, please visit our website or pop in to purchase.
• Do you have a dress code? – Many of our guests like to dress up to come to The Dial. Therefore we have a smart-casual dress code.
• Are you closed on Mondays? – Yes, Monday is our day of rest!
• Do you have disabled access? – Yes we do, the entrance is all on street level.
• Do you have a downstairs/disabled toilet? – Yes, please ask a member of staff to direct you to it.
• I have food allergies can you cater for me? – We can cater for most allergies & take food safety extremely seriously, please make us aware of any allergies at the time of ordering and we will guide you to what will be suitable for your allergies.
• Do you serve Sunday roasts? – Yes! Every Sunday & we have a different menu that runs on Sunday only. 
• Do you accommodate large parties? – Yes, we have an area which is perfect for a family or friends celebration which seats up to 44 people. Please call us for more information.
• Do you have a large party menu? – Yes, we have a large party fixed price menu which is for tables of 10 or more.
• How often do you change your menu? – The menu changes pretty much every 6 weeks.
• Do you accept American Express? – Unfortunately not.
• Does 20% off tapas on a Thursday run all day? – Yes, the offer runs 12-8pm but is only available for tables less than 10 people.
• How many plates of tapas do you recommend as a main course? – Between 2/3 per person, but remember you can always order more!
• Does 20% off all Steaks & Burgers on a Wednesday run all day? – Yes, the offer runs 12-8pm but is only available for tables less than 10 people.
• Does 20% off the entire menu on a Tuesday run all day? – Yes the offer runs 12-8pm & includes Value, Dessert & Kids menus! But only available for tables less than 10 people.
• Do you serve Breakfast? – Sadly not, we only serve breakfast on Mothers Day, Fathers Day, Christmas Eve & New Years Eve. 
• Are you hiring? – We recommend keeping an eye on our social media/website for posts advertising current positions or pop in and say hi to us. 
• How old do I have to be to work at The Dial? – min age is 16. 
• Can I bring decorations for my table? – The only thing we say no to is table confetti as it can stain our tables if it gets wet. 
• Can I bring a cake for my friends birthday? – Yes of course! A birthday wouldn’t be complete without cake! 
• I’ve booked a table online and not received a confirmation text or email? – This means that you haven’t completed the booking after entering your card details. Either try again or call us on 01283 544644
• Are children allowed in The Dial? – Yes we are a family restaurant!
• Do you have a Children’s menu? – Yes! Please visit our website to view.
• Do you have highchairs? – Yes, please let us know at the time of booking if you require a highchair or space for pram. 
• Where is the best place to park? – We recommend parking in Coopers Square shopping centre car park & we are just through the short alleyway next to the Guitar Superstore.
• Do you allow dogs in The Dial? – We allow guide & assistance dogs only.
• Do you allow vaping or smoking of e-cigerettes? Vaping & smoking must be done strictly outside on our roof terrace.

If we haven’t answered your question please give us a call on 01283 544644 and we will be happy to help.